FREQUENTLY ASKED QUESTIONS
Where are you located?
Our offices are located in downtown Ogden, Utah. We are just one block North of historic 25th Street, one block East of The Junction, and 1/4 mile from the Ogden Intermodal Center UTA transit station. Click here for a map. We also have a remote office in Salt Lake City where we can meet clients if necessary. We serve clients located in Weber County, Davis County, Box Elder County, and Salt Lake County.
What are your hours?
Our office hours are Monday through Friday 9am to 5pm with additional hours by appointment.
Do you take walk-ins?
Yes. We take walk-ins during our regular business hours, Monday through Friday from 9am to 10pm. However, we may not always be able to give an initial consultation for walk-ins. If you call prior to visiting our office we will be able to schedule a time for an initial consultation at a time that works best for you and an attorney.
How much is a consultation with an attorney?
Your initial consultation with us is free. If you decide to retain our services we will discuss a fee arrangement that is suitable for your situation.
What will the legal service cost?
You are entitled to know, to the extent that we can reasonably inform you at your first visit, what your fee will be. We encourage a frank, open discussion about our fees with each client at the time of the first interview.
Lawyers are paid under various fee arrangements.
On an hourly fee basis, fees are based on an hourly rate for services rendered. A detailed, itemized bill will be given to you showing all work done on your case. This explanation may come monthly or at the end of your case, whichever way you choose to be billed.
On a flat fee basis, your legal fee is a stated sum for agreed upon services. No accounting will be made. Most of our immigration services are billed on a flat fee basis.
On a contingency fee basis, your legal fees will be based on the amount of recovery we get for you; no recovery, no fee. You may have the option of choosing this plan in lieu of hourly charges. Not all cases qualify for the contingency basis; we will tell you if yours does. In either case, we will prepare for you an agreement setting forth the fee arrangement.
Other potential fees:
A pre-payment will often be required in order to begin to process your matter and you will be kept advised as to how that pre-payment is being used. Bills will be sent to you periodically showing your charges and payments.
We try to keep legal fees as reasonable as possible. The amount of services required, however, is not fully within our control. We discuss with our client options for services and the benefits of services. Sometimes, however, services are directly related to an opposing party’s action or inaction. Please feel free to ask any questions you have at your initial consultation.
How will I be kept informed about my case?
We understand the importance of communication and transparency between attorney and client. Although we would like to talk to you weekly by telephone, that would be neither practical nor productive. Legal matters have a way of stretching out over long periods of time. To you, it may often seem like ages have gone by without activity, however, in fact, much behind-the-scenes work is being completed so that on the day your matter is ready, nothing will be overlooked. In order to keep the cost of legal services down while maximizing communications, we will strive to keep you informed when anything important happens and to respond to your questions in a reasonable time. In addition, we will inform you when your presence is required, either in our office or in court.
What do I do if I have a question?
We are interested in your questions and we want you to ask them. Sometimes we are required to be out of the office. When in the office, we meet with clients, complete research, review documents, or prepare contracts, briefs or pleadings. However, we strive to keep in close contact with our clients. At Bushell & Widdison we make every attempt to answer your questions and address your concerns in timely manner. You can email your attorney or leave a message so we know your concern in advance. If you do that, we will always get an answer back to you.